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Do front-line staff understand how they impact bottom line? Do their leaders?
Blog [title] [date] It’s amazing how many company leaders continue to make major strategic decisions at the top levels without first getting input from front-line staff. Who else deals with customers...
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My Brain Trust Weekly: Effective Leadership
Blog [title] [date] How important is the person leading your company? Just ask the employees and shareholders of Uber, Papa Johns and Wells Fargo. Their CEOs all played a pivotal role in nearly...
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Why You Gotta Be So Mean? The Impact of Cyberbullying in the Workplace
Blog [title] [date] I’m sure everyone has experienced at least one instance of bullying by email, text, or Facebook. It’s a lot easier to be mean to someone when they’re not standing in front of you,...
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Moving From Internal Communications to Employee Engagement
Blog [title] [date] I started my marketing communications career handling internal communications for an international hotel company. Although my position was part of the Marketing Division’s...
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A Boomer to Millennials: Lessons I’ve Learned and Lessons I’d Offer
Blog [title] [date] There’s no question that the generation gap between baby boomers and millennials is dramatic. It includes a vast array of personal and professional differences that cannot be...
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